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Clegg's Careers

We're Looking for More Heroes at Clegg's Pest Control

Customer Service Representative

Location: Durham, NC

About this Position / Job Responsibilities:

  • Customer Service Reps are responsible for receiving inbound calls from new and existing customers regarding a variety of requests such as: scheduling, billing inquiries, service concerns, general questions
  • Answering incoming calls, email, and on-line chat while providing first level support and guidance to our clients.
  • Scheduling appointments and creating leads.
  • Must have a passion for working with people and providing excellent customer service.
  • Ideal candidate must enjoy a challenging, fast-paced, environment that requires multi-tasking and problem-solving.

Job Type: Full-time

Hours: Monday-Friday 8:00am-5:00pm

One Saturday per month 8:00am-12:00pm

Pay: $11.00 – $13.00 per hour

Experience & requirements:

  • Must have 2+ years Customer Service experience within a call center environment
  • Customer service experience focus with strong oral, written, and interpersonal communication skills
  • Demonstrated ability to stay organized and successfully multi-task in a fast-paced environment.
  • Strong attention to detail and time management skills
  • Adaptability is a must, as well as the ability to accept and implement feedback effectively
  • A quick learner who takes initiative in becoming proficient at new skills
  • Positive attitude and dedication to team success
  • Consistent on time attendance
  • Must pass Criminal Background Check and Drug Screening


  • Medical, Dental and Vision after 90 days
  • Company paid Life Insurance
  • Paid vacation, holidays and sick days
  • Short & Long Term Disability
  • 401(k) Retirement Plan with company matching funds

Job Responsibilities will vary depending on site location and needs for that branch office.


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