About this Position / Job Responsibilities:
- Answer incoming calls and provide first level support or guidance to clients and employees
- Work with PestPac, our pest control scheduling software, to ensure the orderly dispatch of company jobs so that service technicians are properly routed throughout the day.
- Demonstrate multitasking skills to enter accurate data and type while speaking with customers
- Handle sub-contract paperwork – update, dispatch, and scan service orders
- Process and complete daily deposit for pest and termite paperwork
- Balance customer demands with service technicians and Sales team requests
- Sell pest control service jobs and set general inspections daily
