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Locally Owned & Operated
Never Too Far Away from the Action
With 13 top tier termite and pest control office locations, we make it easy to find high quality services and solutions all across North Carolina.
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We are proud to offer same-day emergency service for your most urgent pest problems.
What you are asking about
Top Questions People Ask about Pest Control
Click the questions and reveal answers provided by our industry experts here at Clegg’s.
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How do I know if I have termites or just carpenter ants?
The main visual clue is the frass. Termite frass (droppings) looks like tiny pellets or a fine powder, often dark or brown. Carpenter ant frass looks coarser—more like wood shavings mixed with insect parts. Mud tubes along your foundation or crawl space are a termite indicator; carpenter ants don’t build mud tubes. Swarmers (winged reproductives) also look different: termite swarmers have equal-length wings and straight antennae, while ant swarmers have unequal wings and elbowed antennae. If you’re not sure, send us a photo or let us come take a look—we’d rather rule it out than have you lose sleep wondering.
Is pest control safe for my kids and pets?
Yes, when done correctly. Clegg’s uses pet friendly products applied at label rates by licensed technicians. We use targeted placement techniques that minimize exposure to areas where children and pets spend time. For gel bait treatments (cockroaches, ants), products are placed inside cracks, voids, and under appliances—not sprayed broadly. For any treatment that requires temporary vacancy (usually just a few hours), we’ll tell you upfront how long to stay out and when it’s safe to return. If you have specific concerns about a product being used, just ask—we can always walk you through the safety data sheet.
What is the best time of year for pest control in North Carolina?
Pest control works year-round in North Carolina—our winters are mild enough that most pests stay active. That said, spring is the best time for a preventive treatment before ant and termite swarm season kicks off. Fall treatments help with rodent exclusion before the cooler months push them inside. If you’re doing a one-time treatment, spring or early summer gives you the most protection heading into the peak pest season. Year-round service plans give you the most consistent coverage regardless of season.
Do you offer same-day pest control service?
We do our best to accommodate same-day or next-day service for urgent situations like active bed bug infestations or significant rodent activity. Availability depends on your location and current scheduling. Call us at (888) 672-5344 and we’ll tell you exactly when we can get someone to you.