Clegg's Careers

We're Looking for More Heroes at Clegg's Pest Control

Customer Service Representative

Durham, NC

About this Position / Job Responsibilities:

Customer Service Reps are responsible for receiving inbound calls from new and existing customers regarding a variety of requests such as: scheduling, billing inquiries, service concerns, general questions
Answering incoming calls, email, and on-line chat while providing first level support and guidance to our clients.
Scheduling appointments and creating leads.
Must have a passion for working with people and providing excellent customer service.
Ideal candidate must enjoy a challenging, fast-paced, environment that requires multi-tasking and problem-solving.

Job Type: Full-time

Hours: Monday-Friday 8:00am-5:00pm

One Saturday per month 8:00am-12:00pm

Pay: $11.00 – $13.00 per hour

Experience & requirements:

Must have 2+ years Customer Service experience within a call center environment
Customer service experience focus with strong oral, written, and interpersonal communication skills
Demonstrated ability to stay organized and successfully multi-task in a fast-paced environment.
Strong attention to detail and time management skills
Adaptability is a must, as well as the ability to accept and implement feedback effectively
A quick learner who takes initiative in becoming proficient at new skills
Positive attitude and dedication to team success
Consistent on time attendance
Must pass Criminal Background Check and Drug Screening

Benefits:

Medical, Dental and Vision after 90 days
Company paid Life Insurance
Paid vacation, holidays and sick days
Short & Long Term Disability
401(k) Retirement Plan with company matching funds

Job Responsibilities will vary depending on site location and needs for that branch office.

Current Promotions

$39 OFF

Initial General Pest Control Service

Residential and new customers only. Must sign up for pest control maintenance plan. Must be 18 or older to redeem. Some restrictions may apply and cannot be combined with any other offers. Limit one per household. Call your local branch for more details.

$100 OFF

New Initial Termite Services

Some restrictions may apply and cannot be combined with any other offers. Limit one per household. Applies to new initial termite services only. Does not include termite reports for closings or termite pretreatment services. No cash value. Must be 18 or older to redeem

15% OFF

Initial Bed Bug Control Services

Residential and New Customers Only. Call your local branch for details! Excludes Bedding Encasements. Some restrictions may apply and cannot be combined with any other offers. Limit one per household.

15% OFF

Clegg's Military Discount

Are you a current or former member of our nation’s military? We would like to show our thanks and appreciation for your service in the form of a special discount on Clegg’s Pest Control services. Some restrictions may apply. Limit one per household.

$100 OFF

Initial Moisture Control Services

Some restrictions may apply and cannot be combined with any other offers. Limit one per household. Applies to initial moisture services only. No Cash Value. Must be 18 or older to redeem.

View All Current Promotions →